Terms and Conditions for Hotali

Effective Date: March 13, 2025

Welcome to Hotali! By accessing or using our website at hotali.xyz and making a purchase, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website, you agree to be bound by these Terms and Conditions, as well as any other policies or guidelines referenced within them. If you do not agree to these terms, please do not use our website or services.

2. Products and Services

  • Product Descriptions: We make every effort to ensure the accuracy of product descriptions, images, and information provided on our website. However, we do not guarantee that all product details are error-free. If a product description contains an error, we reserve the right to correct the mistake and, if necessary, cancel your order.

  • Availability: Product availability is subject to change. If an item becomes out of stock or unavailable after your order is placed, we will notify you as soon as possible. We will offer an alternative or refund your payment.

  • Pricing: Prices for products are listed in U.S. Dollars (USD) and are subject to change without notice. If there is a pricing error, we reserve the right to cancel or modify your order before processing. You will be notified of any changes.

3. Order Placement and Confirmation

  • Order Confirmation: When you place an order, you will receive an order confirmation email containing the details of your purchase, including the items ordered, total cost, and shipping address. If you do not receive this email, please check your spam folder or contact us.

  • Order Processing: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

4. Payment

  • Accepted Payment Methods: We accept various forms of payment, including credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal.

  • Payment Authorization: By submitting an order, you authorize us to charge the full order amount to your payment method. We process payments securely using SSL encryption technology to protect your financial information.

  • Payment Errors: If there is an issue with your payment, we will notify you and request that you provide an alternative payment method. Orders will not be processed until payment is successfully received.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options based on your location and the items ordered. Shipping costs are calculated during checkout and depend on the shipping method selected.

  • Shipping Timeframes: Delivery times vary depending on the shipping method and location. Standard shipping typically takes 5-7 business days. Expedited options are available for faster delivery. You will receive tracking information once your order has shipped.

  • Shipping Address: It is your responsibility to provide an accurate and complete shipping address. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

6. Returns and Refunds

  • Return Eligibility: Returns are accepted within 30 days of receipt, provided the items are unused, in their original condition, and in the original packaging. For more details, please refer to our Refund and Returns Policy.

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will provide a replacement or refund at no additional cost.

7. Warranty

  • Manufacturer Warranty: All products sold by Hotali are covered by a manufacturer warranty. The terms and duration of the warranty vary by product. Please refer to the product details for specific warranty information.

  • Extended Warranty: Extended warranties may be offered for certain products at the time of purchase. Details will be provided during checkout.

8. User Conduct

You agree to use our website and services for lawful purposes only. You will not:

  • Use the website for any unlawful activities or purposes.
  • Attempt to interfere with or disrupt the operation of the website or services.
  • Violate any intellectual property rights related to the content provided on our website.

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Hotali or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from the website without prior written permission.

10. Limitation of Liability

Hotali is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the total amount paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold Hotali, its employees, affiliates, and partners harmless from any claims, damages, or expenses (including legal fees) arising out of your use of our website or products.

12. Termination

We may suspend or terminate your access to our website or services at any time, without notice, for any reason, including violation of these Terms and Conditions. Upon termination, you must cease all use of the website and services.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Mexico, United States. Any disputes arising from these terms will be resolved in the courts located in South Estellfort, New Mexico.

14. Modifications to the Terms

Hotali reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Hotali
s0219 Kuhlman Ridge, Apt. 872
87123-8277, South Estellfort, New Mexico
United States
Phone: 307-621-0431
Email: info@hotali.xyz
Website: hotali.xyz